medicube
Shipping

I would like to leave a delivery note or designate a specific date for my order to be delivered.

Updated April 13, 2023 05:17

【Shipping Note】
MEDICUBE does not offer services for remarking shipping notes. We recommend you directly contact USPS if you have any specific requests at the time of delivery.

【Setting Specific Delivery Date】
MEDICUBE dispatches orders by the sequence of orders received, and we cannot hold and release orders by customers' request. Thus, you are not allowed to designate a specific shipping date both for release and delivery.

Articles in this section

I would like to know how long it takes for my order to be shipped out and the total shipping period.
I would like to know how much the shipping fee would be.
I would like to leave a delivery note or designate a specific date for my order to be delivered.
I would like to know about receiving my order at the address of P.O. Box, APO or FPO (U.S. Military Postal Service), and hotel.
I would like to check if my order has been actually dispatched. Status has been stuck on 'Label Created' status.
I would like to receive my order with an express shipping service. Is it possible if I choose and pay for the expedited shipping option?
I would like to know what to do if I cannot find out my package marked as delivered.
I would like to know what I can do if the package is moving oddly as I put the wrong address, and what if it's delivered to the incorrect location.
I would like to know what It seems the parcel is arriving late and/or forwarded to an irrelevant location.
I would like to know if orders will be shipped from South Korea or the United States. I am aware the MEDICUBE products are manufactured in South Korea.