I would like to contact MEDICUBE customer service. When and how can I reach out to you?

For any inquiries, please feel free to contact us. We are here to assist our valued customers' questions through emails and Live Chat.

You can send us emails 24/7, and we will respond quickly. Kindly note that it might take 24 hours or longer during weekends.

If you prefer to get customer service via email, kindly contact us as follows.

【Email Addresses】

If you prefer a real-time service, we would greatly appreciate it if you reach out to us via Live Chat from the official website during the given operating hours.


【Live Chat Operating Hours】
Mon-Fri: 09:00 AM - 6:00 PM (EST; UTC -05:00)
Lunch Time: 12:50 PM - 2:00 PM (EST; UTC -05:00)


*Daylight Saving Time Based

Mon-Fri: 08:00 AM - 5:00 PM (EDT; UTC -04:00)
Lunch Time: 11:50 PM - 1:00 PM (EDT; UTC -04:00)

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